FAQ

Frequently Asked Questions

Everything you need to know about MOJOCO.

The Product

Does MOJOCO need special wiring or installation?+

None at all. MOJOCO plugs into any standard 110V wall outlet — the same outlets you use to charge your phone or run a lamp. No venting, no hookups, no electrician needed.

How long does a full load take to dry?+

Most loads dry in 50–90 minutes depending on fabric type, load size, and room temperature. Lightweight fabrics like t-shirts and underwear dry faster; heavier items like jeans or towels take a bit longer.

How much laundry can it hold?+

MOJOCO holds up to 6 lbs of laundry — roughly one week's worth of clothes for one person, or 3–4 outfits at a time.

Is it safe for all fabric types?+

Yes. MOJOCO uses a gentle tumble-dry system safe for cotton, synthetics, blends, and delicates. We recommend checking your garment's care label as you would with any dryer.

What is UV Sanitize Mode?+

UV Sanitize Mode uses UV-C light to eliminate bacteria and odors from your clothes — no heat required. Great for gym gear, travel clothes, or anything that needs a refresh between washes.

Is it loud?+

MOJOCO operates at whisper-quiet levels — around 45dB, similar to a quiet library. Apartment and dorm safe.

Shipping & Orders

How long does shipping take?+

Orders ship within 1–2 business days. Delivery takes 3–7 business days within the US. Expedited options are available at checkout.

Do you ship internationally?+

Currently we ship within the United States. International shipping is coming soon — sign up for our email list to be notified.

How do I track my order?+

You'll receive a tracking email as soon as your order ships. You can also track your order through the link in your confirmation email.

Returns & Warranty

What is your return policy?+

We offer a 30-day no-questions-asked money-back guarantee. If you're not happy for any reason, contact us and we'll arrange a free return and full refund.

Does MOJOCO come with a warranty?+

Yes — all MOJOCO units come with a 1-year manufacturer's warranty covering defects in materials and workmanship.

My unit isn't working. What do I do?+

Contact our support team at mojoco.official@gmail and we'll make it right — fast. Most issues are resolved within 24 hours.