FAQ
Frequently Asked Questions
Everything you need to know about MOJOCO.
The Product
Does MOJOCO need special wiring or installation?+
None at all. MOJOCO plugs into any standard 110V wall outlet — the same outlets you use to charge your phone or run a lamp. No venting, no hookups, no electrician needed.
How long does a full load take to dry?+
Most loads dry in 50–90 minutes depending on fabric type, load size, and room temperature. Lightweight fabrics like t-shirts and underwear dry faster; heavier items like jeans or towels take a bit longer.
How much laundry can it hold?+
MOJOCO holds up to 6 lbs of laundry — roughly one week's worth of clothes for one person, or 3–4 outfits at a time.
Is it safe for all fabric types?+
Yes. MOJOCO uses a gentle tumble-dry system safe for cotton, synthetics, blends, and delicates. We recommend checking your garment's care label as you would with any dryer.
What is UV Sanitize Mode?+
UV Sanitize Mode uses UV-C light to eliminate bacteria and odors from your clothes — no heat required. Great for gym gear, travel clothes, or anything that needs a refresh between washes.
Is it loud?+
MOJOCO operates at whisper-quiet levels — around 45dB, similar to a quiet library. Apartment and dorm safe.
Shipping & Orders
How long does shipping take?+
Orders ship within 1–2 business days. Delivery takes 3–7 business days within the US. Expedited options are available at checkout.
Do you ship internationally?+
Currently we ship within the United States. International shipping is coming soon — sign up for our email list to be notified.
How do I track my order?+
You'll receive a tracking email as soon as your order ships. You can also track your order through the link in your confirmation email.
Returns & Warranty
What is your return policy?+
We offer a 30-day no-questions-asked money-back guarantee. If you're not happy for any reason, contact us and we'll arrange a free return and full refund.
Does MOJOCO come with a warranty?+
Yes — all MOJOCO units come with a 1-year manufacturer's warranty covering defects in materials and workmanship.
My unit isn't working. What do I do?+
Contact our support team at mojoco.official@gmail and we'll make it right — fast. Most issues are resolved within 24 hours.